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Human Appeal Case Study

Project Type: Sharepoint, Microsoft Teams, Microsoft 365, Security

Sector: Non-Profit

Our Customer

Human Appeal is an international relief and development agency, and for 30 years they have helped transform and save lives.

They were founded in 1991 by two students in Manchester with the goal for a just, caring and sustainable world. Today, they boast more than 170 employees in the UK, 100+ staff members internationally, and 850+ volunteers.

Working in 24 countries, Human Appeal provides services like emergency relief, food security, water, sanitation, and healthcare via mobile clinics to millions of the most vulnerable people each year.

Their Challenges

Human Appeal was faced with rising costs, an increased threat of security breaches, and the need to reach staff and volunteers easily and securely in remote areas, and therefore decided to transform their technology.


  • Security challenges, with a high volume of malicious attempts to penetrate their network.
  • Difficulty connecting with staff in remote areas.
  • Lots of disparate systems containing information and forms, wasting valuable time trying to locate them all.
  • High overhead costs

Our Solution

Human Appeal needed a solution to increase communication, consolidate data, and bridge the gap between field and office workers.

With help from Valto, they moved to the full suite of Microsoft 365 E3 including SharePoint, Teams, Power Apps, and Power Automate. Human Appeal adopted InTune, Azure Active Directory, and Azure Information Protection to reduce malicious attempts which have decreased by 90%.

The solution has increased security and decreased the amount of time Human Appeal staff spend trying to keep the organisation’s systems safe. With the help of Microsoft 365 and Microsoft Enterprise Mobility + Security (EMS), Human Appeal has lowered their overhead, centralized documentation, and improved security.

The solution has also helped improve communication, offering clarity and transparency throughout the organisation.

Results, Return on Investment and Future Plans

The Microsoft 365 EMS security measures together with SharePoint and Teams helped Human Appeal staff continue working from home with minimal interruption during the COVID-19 lockdown.

SharePoint provides a central communication hub for staff in various countries and user groups – providing a time savings of up to 15 to 30 minutes for each Human Appeal staff member every day. By consolidating infrastructure and removing previous products they no longer needed, Human Appeal reduced their overhead by 80%.

Human Appeal merged their files into one convenient location, replacing all file servers with Teams and SharePoint. Now volunteers and staff have easier, faster, and more secure access to important data and can focus on supporting and helping more people.

Read more about the work we did for Human Appeal on the Microsoft website here.

human appeal case study

Quote From Customer

As the COVID-19 lockdown was approaching, our CEO, Directors, and employees felt very confident that Human Appeal would be able to continue business as usual because of the recently implemented measures, such as SharePoint, Teams, Microsoft 365, and Enterprise Mobility + Security

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