What is Microsoft 365 Business Voice?
What are the Benefits to Microsoft 365 Business Voice?
Valto is an official recognised Microsoft partner here in the UK. This not only means that we have a direct line into the latest updates, guidance, releases and products released by the company in the US, but also means that our specialists were trained at Microsoft, by Microsoft. We’re very proud to be one of very few companies able to say that, and continue to provide the very best expert services to business across the UK.
Our Microsoft Office365 consultants are the best in the business, with years of experience working with companies across many industries. We’ve worked to deploy Office365 products across countless organisations, providing hundreds of clients with all the tools they need for ultimate productivity at work. Our consultants also work on Office365 implementation projects, streamlining your Office365 package so each app is perfectly set up to complement your workflow.
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What is Microsoft 365 Business Voice used for?
Previously, if your business wanted to make phone calls through Teams, you needed to have an Office 365 Enterprise plan (Office 365 E1, E3 or E5). That meant paying an additional cost on top of the more common business licence.
With Business Voice, companies with up to 300 users can now use full calling, conferencing and messaging functions integrated directly with their Microsoft package. Using Teams means you can work across smartphones, computers, tablets and office desk phones for the ultimate in convenience and flexibility.
Use Business Voice to…
- Arrange calls and meetings to any phone number from your computer, mobile device or desk phone
- Collaborate using Microsoft apps like Word, Outlook and PowerPoint within calls
- Get real-time captions for calls, translate chat messages and transcribe voicemails
- Make international calling painless and avoid costly extra line charges
- Conduct video meetings with one click – no matter where the participants are
- Easily reroute and queue calls automatically
What’s included with Microsoft 365 Business Voice?
How to get the most out of your Microsoft 365 Business Voice plan
Business Voice management from UK Microsoft experts
The specialists in the Valto team are certified Microsoft experts, and specialise in integrating the suite into businesses across the UK. We’ve worked with companies across sectors and of all sizes – every project we work on is bespoke, so we create the perfect system just for you and your team.
We can set you up to start taking advantage of Business Voice’s capabilities instantly, ensuring all users are ready to go. We can also help design the perfect audio-visual service to make sure you’re getting the best out of the system.
You might want a bit of guidance on how best to use Microsoft Teams calling for your business. Or, perhaps you simply want a bit more information on what exactly Business Voice is and what it can do for you.
Microsoft 365 Business Voice FAQ’s
What exactly is Microsoft 365 Business Voice?
Microsoft’s Business Voice is a calling platform that operates on a cloud-based system. Designed for small and medium businesses, the service uses Microsoft Teams to allow users around the world to send chat messages, make and transfer calls, and hold video conferences. The service allows calls between mobile and landline phones using the public switched telephone network, so you can call external numbers right from within Microsoft Teams.
Who is Microsoft 365 Business Voice for?
Business Voice was created specifically for small and medium sized businesses (with up to 300 users), particularly those already working with Microsoft 365 or Office 365 systems.
How do I add Microsoft 365 Business Voice to my existing Microsoft licence?
Business Voice is available to be added to Microsoft plans with Teams access in the UK. A selection of eligible plans include Microsoft 365 F1, F3, Business Basic, Business Standard and Business Premium (E1, E3, A1 or A3), Office 365 Business Essentials, Office 365 Business Premium, Microsoft 365 Business and Office 365 Enterprise (E1 or E3).
Get in touch with Valto’s Business Voice specialists for a quick and easy introduction to the service and to get set up on it straight away.
What is included in Microsoft 365 Business Voice plans?
With Business Voice, you get an enterprise grade phone system delivered from Microsoft’s ultra-secure cloud systems. Every online meeting comes with its own number to dial into, plus you’ll receive PTSN calls available to use with any number. Business Voice users can also migrate any existing phone numbers or generate brand new ones as needed.
Will I need to use new phone numbers with Microsoft 365 Business Voice?
It’s entirely up to you whether you use new numbers. With Business Voice you can bring over existing company or personal phone numbers and continue to use them, transferring from your current provider to Microsoft. Alternatively, you can use new phone numbers.
Which devices does Microsoft 365 Business Voice support?
Because Business Voice works through Microsoft Teams, you can use any device supported by Teams. So, that means you can turn your desk phone, smartphone, tablet, Mac or PC into an international calling device with just one click.
How many calls can I make with Microsoft 365 Business Voice?
Within the UK, your plan comes with 1,200 minutes for every user, every month. Included minutes will be pooled collectively at the tenant level. If required, you can add additional minutes using Microsoft Communications Credits.
I already have a business calling plan, can that be ported to Microsoft 365 Business Voice?
Yes – the Business Voice (without calling plan) was designed with this in mind. Valto will help migrate your current calling plan to Business Voice to seamlessly work with your Microsoft licence.
How many people can use my Microsoft 365 Business Voice plan?
Business Voice is designed for use with up to 300 users. Ask the Valto team about setting up global partners and remote work colleagues for chat and call functions. For large businesses who require service for more than 300 users, we can help set up an enterprise system with Microsoft E5.
To get started with Valto and take your business productivity to the next level, get in touch with our team today
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