IT support contracts from Valto
When you choose Valto for outsourced IT support, you will enjoy the benefits of a flexible contract. We will work with you to discover your exact IT support needs and ensure you are not paying for anything you don’t need. Our tailor-made contracts will give you complete peace of mind that you will not be surprised by extra fees or hidden costs.
At Valto, we understand that every business is different and will have different IT support needs. Whether it’s remote IT support for a growing new business, or a robust onsite IT support team for a larger company, our managed IT services are not one size fits all. Many of our clients have special needs that are specific to their industry, and we ensure we meet these needs with flexible contract negotiations.
What’s covered in the contract?
Generally speaking, your contract will cover the installation and maintenance of all the devices, software and hardware that your business needs to thrive. However, depending on your industry, you might also receive troubleshooting for Microsoft Azure, Microsoft SharePoint, Microsoft 365, Office 365, PowerApps, Microsoft Teams, Microsoft cloud services and more.
What isn’t included in the contract?
There are some circumstances where your IT support contract will not cover issues with your IT systems and devices. For example, if damage to your computer has come from spilling tea onto it, the contract will not usually cover the cost of repair. In these circumstances, we will still be able to help you, but it may incur an extra cost for the work to be completed.
Want to know more about our IT support packages and how they can help you? Contact us today!
Flexible contracts for all businesses
Our flexible IT support contracts ensure your business is getting exactly what it needs. With contract inclusions negotiated directly with the company, all of our IT support agreements are entirely transparent. We are incredibly proud of the customer service we provide, and our adaptable contract terms are a big part of the customer-first focus of Valto IT services.
Allowing companies to tailor their contracts to their exact needs also allows us to forge lasting relationships with both large and small businesses. Our outstanding reviews speak for themselves, and one of the main reasons our customers value our service so highly is because they never run into any nasty surprises.
Fast and reliable support
Speed can be essential for IT support. If crucial systems are not operating as they should be, your business can be negatively effected quickly. When you enter a contract with Valto, we ensure that your IT needs are being taken care of with minimal delays. By working with us, you will never have to find an engineer and wait for a call out again.
Cost effective support
When you trust Valto with your outsourced IT services, you can also significantly lower your operating costs. Instead of employing an in-house team of your own, who will need to be paid regardless of your monthly IT needs, you will enjoy a flexible agreement and only have to pay for our expert services when they are actually required.
Simple system maintenance
By outsourcing your IT services to Valto, you ensure that your IT systems are operating at their very best. Your contract could include security software checks, software installation and updates, system backup and IT infrastructure management. Our IT infrastructure consultants can also offer you tips and support if you are scaling up your business.
Is it time to upgrade your businesses IT network with professional IT services? You need IT services from Valto!
Frequently Asked Questions
Are IT support contracts VAT applicable?
Yes, when it comes to VAT, IT support contracts behave in the same way as any other goods and services that are associated with running your business. If you have questions about IT support contracts and how they can help your business, contact the expert team at Valto today. We are always happy to help.
Why buy into an IT support contract?
When you agree to an outsourced IT support contract, you take all the hassle out of maintaining and managing your IT solutions. IT support contracts from Valto can significantly lower your operational costs. It also ensures that you have access to the very best IT support, both remotely and onsite.
Where to get contract IT support?
If you’re looking to enter a contracted IT support agreement, you need to talk to the expert team at Valto. Our flexible contracts and transparent pricing ensure that your business is getting the dedicated support that it needs, without paying for services that you don’t need. Contact us today for a quote.
To get started with Valto and take your business to the next level, get in touch with our team today
What Our Customers Are Saying
"Valto's sharepoint solution has transfrmed the way we store, organise, and access info. They have designed a tailored sharepoint environment that aligns perfectly with our business objectives and processes. The solution has empowered us to centralise our documents, create efficient workflows, and establish effective knowledge sharing practices."
"Thanks to Valto's Visitor Registration App, we have gretaly improved our visitor management process. This has resulted in better security, and a more welcoming experience for our visitors. We highly recommend Valto for their expertise in developing customised visitor registration solutions that meet the unique needs of organisations like ours."
"With Valto's employee onboarding system, it has transformed our onboarding experience - New hires now have a centralised place for all of their onboarding and training needs, which can be personalised to them - Great work "