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Modern Workplace

Microsoft Teams

You already pay for Teams. Most organisations use a fraction of what it does. Valto helps organisations get more from Teams they already own: structuring and governing it properly, replacing phone systems with Teams Phone, migrating from Slack or Zoom, and training people to work in it rather than around it. Our Modern Workplace specialists handle deployment, adoption and ongoing governance.

Microsoft Teams Consulting
Microsoft Solutions Partner

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Overview

Get more value from Microsoft Teams

Many organisations adopt Teams as a replacement for email, meetings or instant messaging. While valuable, this often only scratches the surface of what's possible. What usually happens next is sprawl. Teams get created for a project and never archived, channels multiply, files end up in three places, and nobody can find the document they were sent last month. The tool works; the structure around it was never designed. Whether you're rolling out Teams, improving adoption or extending its capabilities, Valto helps organisations create a more connected and productive workplace. We start with how your people actually work, then design the structure, governance and training to match. Where it makes sense, we extend Teams into telephony, automation and Copilot, so more of your Microsoft 365 investment is being used rather than paid for.

What can Valto deliver?

Our specialists assess how Teams is currently used, where it is causing friction and what your organisation is already licensed for, before recommending an approach.

Teams structure and governance

Design team and channel structure, naming standards, lifecycle rules, guest access and archiving, so Teams stays navigable as it grows rather than becoming somewhere files go missing.

Teams Phone

Replace your existing phone system with telephony built into Teams, so calls, meetings and chat sit in one place and there is one supplier rather than two.

Migration from Slack, Zoom or Google

Consolidate onto Teams from other collaboration and meeting platforms, moving conversations, files and channels with a plan for what carries over and what does not.

Adoption and training

Structured training and change support for the people whose working habits have to change, delivered around your processes rather than as generic product training.

Document collaboration

Structure how files are stored, shared and found across Teams and SharePoint, so the version people open is the current one.

Extending Teams

Bring approvals, requests and business processes into Teams through Power Automate and Power Apps, and extend it with Microsoft 365 Copilot where the licensing justifies it.

Our Microsoft Teams services

Build a plan for successful adoption

We help organisations define governance, structure and collaboration strategies that support long-term Teams success. That includes deciding what belongs in Teams and what does not. Teams, Viva Engage, SharePoint and email each do something different, and organisations that never draw those lines end up duplicating information across all four.

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Hear from our experts

Watch: Teams vs Viva Engage vs SharePoint

In this webinar, Valto Microsoft 365 Consultant, Dan Jones, explains the purpose of each platform, how they work together, and when to use each one for effective internal communication.

Expertise
Modern workplace specialists
Adoption
Behaviour change, not just rollout
Value
More from licences you already own

Common Microsoft Teams use cases

Microsoft Teams is far more than a messaging and meetings platform. It acts as a central workspace that brings together people, information and business processes.

Collaboration & communication

Connect teams through chat, meetings, calls and channels, with a structure people can navigate.

Document management

Work on shared files and content directly within Teams, with one current version rather than several.

Teams Phone

Bring telephony, meetings and collaboration together in a single platform, replacing a separate phone system and supplier.

Process automation

Connect Teams with Power Automate and Power Apps so approvals and requests happen where people already are.

Employee experience

Provide a central location for communication, resources and knowledge sharing.

Microsoft 365 Copilot

Extend Teams with AI-powered productivity and collaboration tools, where the licensing justifies it.

Turn Teams capability into business value

Teams is already on your licence. The value comes from what you structure, automate and train people to use. Our specialists target the work where it changes something measurable.

Structured teams, channels and document libraries mean people find the current version rather than asking a colleague to resend it.
Bringing approvals, requests and business processes into Teams removes the constant movement between systems that fragments the working day.
Teams Phone consolidates telephony into a platform you already own and support, removing a separate contract, supplier and set of handsets.
Properly configured external access lets clients, partners and suppliers collaborate with you securely, without email attachments going back and forth.
Most organisations are licensed for considerably more than they use. Adoption work frequently delivers more than new spending would.
Agreed structure and shared habits mean a new starter can find their way around, and a project handover does not depend on one person's memory.
Man at a laptop

COMMON TEAMS CHALLENGES WE SOLVE

Expertise for the issues that stop Teams delivering

Many organisations successfully deploy Teams but struggle to achieve consistent adoption and measurable business value. Common challenges include:

  • Unstructured team and channel sprawl, with no naming or lifecycle rules
  • Poor document management, and no agreement on what belongs in Teams or SharePoint
  • Low user adoption, with people continuing to work by email
  • Governance concerns, particularly around who can create teams and invite guests
  • Limited integration with business processes

We're one of the UK's few Microsoft partners to hold all Microsoft Solution Partner designation badges, across all Solution Partner designation pathways. For our clients, that means access to specialists who understand both the technology and the behaviours that drive successful collaboration. Whether you're deploying Teams for the first time, improving governance or looking to unlock new capabilities, we help organisations create connected and productive ways of working.

Why organisations choose Valto

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Connected, across Microsoft

Teams works best when the boundaries are clear

Teams, SharePoint, Viva Engage, Outlook and Copilot overlap. Without a decision about what belongs where, organisations end up storing the same information in several of them and trusting none. Valto brings together expertise across Microsoft 365, SharePoint, Power Platform, Dynamics 365, Teams Phone, security and Microsoft 365 Copilot. That lets our specialists draw those boundaries deliberately, connect Teams to the business processes around it, and recognise when the answer is a change to how people work rather than another tool. The result is a more connected workforce, improved productivity, and fewer barriers between people, information and business processes.

How we deliver Microsoft Teams projects

Our five-step process is clear and transparent from start to finish. From understanding how Teams is used today, through to structuring, deploying and embedding ways of working people stick with.

  1. Man looking into clouds
    1

    Discovery

    Current state & opportunities

    We assess how Teams is currently being used and identify opportunities for improvement, including sprawl, licence utilisation and where people are working around it.

  2. 2

    Strategy

    The right collaboration approach

    Together we define governance, structure and adoption goals that support your organisation, including what belongs in Teams and what belongs elsewhere.

  3. People working on computers
    3

    Deployment

    Connected ways of working

    We implement Teams, integrations and supporting Microsoft 365 capabilities, including telephony and migration from other platforms where relevant.

  4. Valto team at Microsoft London
    4

    Adoption

    Empower your users

    We support onboarding, communication and training to help users embrace new ways of working, focused on the people whose habits actually have to change.

  5. 5

    Optimisation

    Keep ahead

    As requirements evolve, we help refine governance, improve adoption and unlock additional capabilities.

Modern document collaboration in SharePoint and Teams

BDHT partnered with Valto to modernise their document management processes and support their transition to Microsoft 365. The project aimed to create a controlled, efficient, and collaborative environment for managing documents across the organisation.

  • Seamless access and collaboration via Teams
  • Additional projects awarded due to delivery quality
Read the story

The team driving you forward

Kelvin Wright Valto
Kelvin WrightModern Workplace Business Unit Lead
Sean Cottrell Valto
Sean CottrellPartner Manager & Modern Workplace Pre-Sales Consultant
Dan Jones
Dan JonesMicrosoft 365 Consultant
Claire Bedington
Claire BedingtonHead of People
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We are extremely pleased with the solution Valto has provided. They replaced our outdated SharePoint system and have made it easier for our employees to find what they need, and keep all documents up to date and organised. Highly recommended.

Robert Smith · IT Officer, BDHT

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Frequently asked questions

We start by assessing how Teams is used today, where it is causing friction and what you are already licensed for. From there we agree the structure and governance, deploy or migrate what is needed, train the people whose habits change, then support the environment as your organisation does.
Yes, and it is one of the more common reasons organisations come to us. We review team and channel sprawl, permissions, guest access, document organisation and orphaned teams, then give you a prioritised plan. It is more work than setting governance up at the start, but it is very fixable.
Yes to tailored. We deliver training built around your processes and structure rather than generic product walkthroughs, for end users, champions and administrators. Generic Teams training is freely available from Microsoft; what changes behaviour is training that uses your teams, your documents and your workflows as the examples.
Absolutely! Valto understands that every organization is unique. We offer customisable training solutions to address your specific requirements, ensuring your teams get the most relevant and effective training.
For most organisations, yes, and consolidating usually saves both cost and confusion. Teams covers messaging, meetings, calls and file collaboration in one platform you are likely already licensed for. We will be honest about the exceptions: if a specific workflow depends on something Teams does not do well, we would rather tell you than force the move.
Yes. We migrate from Slack, Zoom, Google Workspace and legacy platforms, covering channels, conversations, files and users. We also agree what history is worth bringing, since moving years of channel chatter is rarely worth the cost.
Assessment of what exists and who uses it, agreement on what moves and what is archived, structure design for the destination, the migration itself in controlled waves, then adoption support. We test with a pilot group before moving everyone.
Often, yes. Teams Phone brings telephony into the platform you already have, which removes a separate supplier, contract and set of handsets. Whether it fits depends on your call volumes, contact centre requirements and existing contract dates, which we assess before recommending it.
Yes. We integrate Teams with Microsoft 365, SharePoint, Dynamics 365, Business Central and third-party systems, and bring approvals, requests and notifications into Teams through Power Automate and Power Apps so people act where they already are.
Because the difficult part of Teams is not the technology, which you already have. It is deciding what belongs where, keeping it structured as it grows, and getting people to change how they work. Those are the parts we focus on.

Free Microsoft Teams Consultation

Ready to get more from Microsoft Teams?

Whether you're planning a migration, improving adoption or looking to unlock more value from your Microsoft 365 investment, our specialists can help identify the right next step.

  • Microsoft Teams specialists

    Speak directly with consultants who design and deliver modern workplace solutions every day.

  • Practical advice

    Clear recommendations focused on outcomes, adoption and productivity.

  • Start with what you own

    We assess what your licences already cover before recommending anything new.

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