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Modern Workplace

Microsoft 365 Copilot

Fix your permissions before you switch it on, then make sure the licences get used. Valto prepares organisations for Microsoft 365 Copilot and then makes it stick. We assess data, permissions and governance before deployment, because Copilot surfaces whatever your access rights allow. Then we handle rollout, training and measurement, so the licences you pay for are used by the people who benefit rather than quietly abandoned after a fortnight.

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Microsoft Solutions Partner

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Overview

Unlock more value from Microsoft 365

Most employees spend a significant amount of time searching for information, summarising meetings, creating content and managing repetitive administrative tasks. Copilot reduces that effort by putting AI inside Outlook, Teams, Word, Excel and PowerPoint. Two things determine whether it works. The first is what Copilot can reach: it respects the permissions already in place, which means any historical oversharing becomes visible fast, and usually to the person best placed to be alarmed by it. The second is whether people change how they work. Copilot licences are expensive and easy to abandon, and a licence nobody uses costs the same as one that transforms someone's week. Valto handles both. We assess permissions, data and governance before deployment, then run the rollout, training and measurement that decides whether adoption holds. Where you already own licences, we start by finding out who is actually using them.

What can Valto deliver?

Copilot readiness assessment

Review permissions, oversharing, sensitivity labels, SharePoint and Teams hygiene and data governance, so you know what Copilot would expose before anyone switches it on.

Permissions and oversharing remediation

Fix what the assessment finds. Tighten site and file access, retire orphaned content, and put labelling and controls in place so the estate stays clean.

Licence planning and pilot design

Decide which roles get Copilot first, based on where the time actually goes, and design a pilot with a measure of success agreed before it starts.

Deployment and configuration

Technical rollout, licensing, tenant configuration and the governance settings that determine what Copilot can and cannot do.

Adoption and training

Role-specific training using your documents and your processes, because generic Copilot training produces enthusiasm rather than habit.

Usage review and value measurement

Establish who is using Copilot, how, and what it is returning, then reallocate licences away from people who are not using them.

Our Microsoft 365 Copilot services

Prepare your organisation for AI

We assess security, permissions, governance, data readiness and Microsoft 365 maturity to ensure Copilot is deployed on solid foundations. You receive a written assessment: what Copilot would currently be able to surface, where permissions need attention, what needs fixing first, and whether you are ready to proceed. Where you are not, we say so and set out the work.

Hear from our experts

Watch: Copilot Cowork explained

Rather than acting like a traditional chatbot, Cowork is designed to execute tasks on your behalf. From drafting emails and creating documents to coordinating multi-step workflows across Teams, Outlook, and SharePoint, this is a glimpse into the future of AI at work.

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Hear from our experts

Quick watch: Why is finding a document still so hard?

How much time does your team waste searching for files, chasing the latest version of a document, or interrupting colleagues for information? In this quick video, Felix explains why finding information remains one of the biggest hidden productivity drains in many organisations, and how Microsoft Copilot can help employees get answers from the right documents, faster.

Expertise
Microsoft 365 and AI specialists
Readiness
Permissions fixed before you switch on
Value
Licences that actually get used

Where Copilot earns its licence

Copilot delivers very different value depending on the job. These are the roles where we most often see it justify the cost, and what changes for them.

Managers and team leads

Meeting catch-up and summarisation, drafting updates, and getting to the point of a long thread without reading all of it.

Sales and client-facing teams

Preparing for calls from previous correspondence, drafting follow-ups, and pulling together proposal content from existing material.

Finance and operations

Analysing and summarising data in Excel, drafting recurring reporting commentary, and interrogating documents rather than reading them.

HR and internal comms

Drafting policies and announcements, summarising feedback, and producing the same message in several formats.

Bid, tender and proposal teams

Assembling responses from previous submissions and existing documentation, which is one of the clearest returns we see.

Anyone in a document-heavy role

Finding the right version, understanding what changed, and getting an answer without asking a colleague.

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Common Copilot challenges we solve

Expertise for the reasons Copilot stalls

Many organisations are excited about Copilot but struggle to understand where it will deliver value, how to prepare data and permissions, or how to encourage meaningful adoption. Common challenges include:

  • Over-permissioned content, where Copilot surfaces documents people could technically always reach but had never found
  • SharePoint and Teams permissions that have never been audited
  • Sensitivity labelling either absent or applied inconsistently
  • Licences bought broadly, then used by a fraction of the people holding them
  • No policy on what employees may put into AI tools

Turn Copilot capability into business value

Copilot is a per-user licence with a real cost attached, so the question is not what it can do but where it repays that cost. Our specialists target it at the roles and tasks where the return is observable.

Summaries, action capture and catch-up on missed conversations return time to the people who spend most of their week in meetings.
Answers grounded in your own documents, rather than a search for a filename and a message to a colleague who might know.
Proposals, reports, policies and updates assembled from existing material rather than started from nothing.
Copilot exposes how much of your Microsoft 365 estate is underused, and adoption work often returns more than the Copilot licence itself.
Consistent structure and tone across recurring documents, particularly where several people produce the same kind of thing differently.
A designed pilot with agreed measures means the decision to expand is evidence-based rather than a matter of enthusiasm.

We're one of the UK's few Microsoft partners to hold all Microsoft Solution Partner designation badges, across all Solution Partner designation pathways. For our clients, that means access to specialists who understand both AI and Microsoft 365. Whether you're assessing readiness, deploying Copilot or driving long-term adoption, we help organisations create measurable value through practical, secure and responsible AI adoption.

Why organisations choose Valto

Microsoft Solutions Partner
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Connected, across Microsoft

Copilot is only as good as the estate underneath it

Copilot reads your Microsoft 365 environment as it is. Duplicated documents, unowned SharePoint sites, inconsistent labelling and permissions that were set years ago all shape what it returns, and it presents the results with the same confidence either way. Valto brings together expertise across Microsoft 365, SharePoint, Teams, security and identity, Power Platform, Dynamics 365 and Microsoft Fabric. That lets our specialists fix what Copilot depends on as well as deploying Copilot, and to recognise when the useful work is tidying your content estate rather than buying more licences. By combining AI with trusted business information, processes and collaboration tools, Copilot helps employees access knowledge faster and work more effectively across the organisation.

How we deliver Microsoft 365 Copilot projects

Our five-step process is clear and transparent from start to finish. From assessing whether your environment is ready, through to deploying, embedding and measuring Copilot across your organisation.

  1. Man looking into clouds
    1

    Discovery

    Readiness & opportunities

    We assess your Microsoft 365 environment, permissions, data landscape and business objectives to identify where Copilot can create value and what needs attention first.

  2. Power Apps Envisioning Workshop
    2

    Strategy

    The right adoption approach

    Together we define use cases, licence allocation, success measures and governance requirements that support long-term adoption.

  3. People working on computers
    3

    Deployment

    Secure AI-enabled productivity

    We support technical deployment, licensing, governance and rollout planning, including any permissions remediation identified during assessment.

  4. Valto team at Microsoft London
    4

    Adoption

    Empower your users

    Training, communications and enablement activities help users understand how to work effectively with Copilot, delivered by role.

  5. 5

    Optimisation

    Keep ahead

    As usage evolves, we help identify opportunities, improve governance, review licence utilisation and maximise return on investment.

auger case study

Case study · Auger

Auger working with Microsoft Partner Valto

Valto modernises Auger's Microsoft 365 environment to support remote working

Valto worked with Auger to migrate their legacy Exchange 365 environment to a modern solution utilising SharePoint Online, ISO management, Teams, OneDrive, InTune & Azure.

  • Improved collaboration
  • Increased employee engagement
  • Tightened security
Read the story

The team driving you forward

Kelvin Wright Valto
Kelvin WrightModern Workplace Business Unit Lead
Sean Cottrell Valto
Sean CottrellPartner Manager & Modern Workplace Pre-Sales Consultant
Dan Jones
Dan JonesMicrosoft 365 Consultant
Claire Bedington
Claire BedingtonHead of People
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In Valto we have found Microsoft Experts that not only understand how to configure and deploy 365 in a seamless and frictionless manner but know how to train and engage a user base to ensure the deployment is a success.

Auger project feedback

You may also be interested in

Questions, answered plainly

Practical answers on what Copilot would expose, what it costs, who should get it first, and how to tell whether it is working.

Only things they already have permission to see, which is precisely the problem. Copilot respects existing access rights, so anything historically overshared becomes findable in a way it never was before. Most organisations have some of this, usually in old SharePoint sites and broadly shared folders. Our readiness assessment establishes what Copilot would currently surface before you switch it on, and we fix what needs fixing first.
It is a per-user monthly licence on top of your existing Microsoft 365 subscription, and the cost is significant enough that it should not be bought for everyone at once. Value varies considerably by role. We recommend starting with the roles where time is most obviously recoverable, measuring the result, and expanding on that basis rather than on enthusiasm.
Usually something, occasionally quite a lot. The common items are SharePoint and Teams permissions, sensitivity labelling, orphaned sites and duplicated documents. None of it is difficult, but it is better done before Copilot makes it visible than after.
It operates within your Microsoft 365 tenant under your existing identity, security and compliance controls, and your data is not used to train the underlying models. The practical security question is not about the platform but about your own permissions, which is what the readiness assessment addresses.
Yes, within the permissions each user already has. That is what makes it useful and also what makes readiness work necessary. We are explicit during assessment about what is in scope.
Microsoft 365 Copilot is a licensed assistant working across Word, Excel, Outlook and Teams on data you already have access to. Copilot Studio is a platform for building custom agents grounded in specific business data and processes. If you want AI that answers questions about your particular way of working, that is usually Copilot Studio. Many organisations use both.
It combines your organisational data, accessed through Microsoft Graph within your existing permissions, with generative AI, inside the applications you already use. In practice that means it can answer questions about your own documents, meetings and correspondence rather than only general knowledge.
Turning Copilot on is a licensing exercise you could do yourself. The parts that determine whether it delivers are what it can currently reach, who should have it, and whether people change how they work. Those are the parts that go wrong, and the permissions one is best resolved before rather than after.
Microsoft 365 Copilot is an AI assistant built into Microsoft 365. It works inside Outlook, Teams, Word, Excel and PowerPoint, drawing on your organisation's own documents, emails and meetings within your existing permissions, to help draft, summarise, analyse and find information.

FREE COPILOT READINESS ASSESSMENT

Ready to unlock the value of AI within Microsoft 365?

Whether you're assessing readiness, exploring use cases or planning a full rollout, our specialists can help identify the right next step.

  • Copilot specialists

    Speak directly with consultants who help organisations deploy and adopt Microsoft 365 Copilot successfully.

  • Practical advice

    Clear recommendations focused on productivity, governance and measurable business outcomes.

  • Readiness first

    We establish what Copilot would currently expose, and what it would actually be worth to you, before you commit to licences.

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