Data Remains the Biggest Challenge
Although conversations around AI often begin with models and tools, data quickly became one of the most discussed topics of the day.
AI systems are only as effective as the information available to them. If data is duplicated, fragmented across multiple systems, lacking ownership, or difficult to access, organisations will struggle to realise meaningful value from AI investments.
Attendees discussed the importance of establishing trusted, governed, and accessible data foundations before pursuing more advanced AI initiatives. This includes improving data quality, reducing silos, clarifying ownership, and creating a single version of the truth across the business.
For many organisations, preparing data for AI may ultimately prove more challenging than deploying the AI technology itself.
Managing AI Cost and Governance
As AI adoption accelerates, understanding and controlling consumption is becoming increasingly important.
The roundtable explored how AI services introduce new cost considerations, particularly around model selection, token consumption, retrieval strategies, context management, and application design. Rather than focusing solely on reducing spend, discussions centred on building efficient AI solutions that balance performance, governance, and financial control.
Participants also examined the role of governance in ensuring AI projects remain secure, controlled, and aligned with business objectives.