Video clips
The ability to create and send video clips is now available in Teams. Simply record, send, view, and respond from either desktop or mobile. The recipient of the video clip can play the video within the Teams chat, and can choose to respond by either a chat message or a video clip of their own.
Suggested replies
Suggested replies are already currently available in one-on-one chats, and will now be available for group chats also. Suggested replies use machine learning to create responses to the conversation. This will save time typing out routine responses, and allows users to respond with one click.
Schedule send
This allows users to specify a date and time they would like their Microsoft Teams message to be sent. This is useful for when you are working out of normal office hours, or in different time zones.
Mention @everyone
This feature allows you to tag everyone in a group chat instead of tagging every single person individually. This ensures everyone is notified of your message with minimal hassle.
Microsoft Teams and Dynamics 365
Microsoft Teams chat will be embedded into Dynamics 365, meaning that you are able to communicate with stakeholders directly from within Dynamics 365. This allows you to link chats to Dynamics 365 records, including sales opportunities. This is also much more efficient when communicating with team members from different departments, supervisors, or customer service on specific cases.