What Can Copilot Do? Exploring Functional Scenarios

Copilot for Information Technology

Firstly, as someone who works in the IT industry, I have decided to review how Copilot can assist an IT Department. A few suggestions are provided by the site, with some examples provided below: • Create a Project Plan • Draft a Product Strategy Document • Manage Application Installations • Onboard and Train New Users However, the item I will explore in more detail is the Evaluation and Purchase of a New IT Solution, this is mapped out in the guide below: This scenario initially utilised Copilot to collate and summarise information that would be stored within your organisation’s tenancy. Therefore, imagine that multiple meetings have been held and recorded within Microsoft Teams to discuss the new software that is required, these are supported with documents and conversations within a Microsoft Team that has been spun up for the project. Using a prompt, such as “Summarise conversations relating to Project ABC, outlining the key objectives and requirements that need to be met” will enable your team to start building out your specification to support the initiation of this project. Copilot can also be used to analyse data held on the web. Let’s imagine that the new software we require related to managing ISO Audits and non-conformances that come out of them. We can provide a prompt to start exploring this, such as “Provide a list of the top 10 software solutions that are available in the UK to manage delivery of ISO 9001 Audits, whilst enabling all Non-Conformances and actions to be logged, assigned and tracked. This solution needs to be web based and available on the cloud” which will gather results as demonstrated below: Further analysis could take place, such as asking Copilot to “Provide a table that compares features and prices between the Xenia and Qualityze solutions” Taking data provides by Copilot and placing it within Microsoft Excel can then allow for Copilot for Excel to perform even more analysis, such as plotting information on a graph. A simple example of this is shown below: As the project team is utilising Copilot, a large number of materials will be collated and stored within the organisation’s tenancy, within the applicable Microsoft Teams Channel. These materials can then be utilised within Copilot for Word to generate documents, such as an RFP or a Business Case. Furthermore, this could also be supported through the creation of a presentation by using Copilot for PowerPoint. Enabling users to quickly get their ideas and needs documented and ready to present to the board for quicker sign off. Finally, once the solution has been signed off and installed the IT Team would need to communicate this to the organisation. This is where Copilot for Outlook can support in drafting a clear and concise message to be delivered organisation wide: As demonstrated, a combination of Copilot tools and prompts can be used to support an end-to-end project delivery within an Information Technology Department, increasing time between initiation and delivery.