Clermont Hotel Group strengthens systems, improves performance, and embraces AI innovation with Microsoft Fabric.
Project Type: AI, Fabric Sector: Hospitality
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As Clermont Hotel Group continued to grow and evolve, they recognised the need to modernise their IT infrastructure to support long-term scalability and performance.
Their existing data warehousing and systems were hosted on AWS, but the team saw an opportunity to move to Microsoft Azure to make better use of integrated services, enhanced security, Microsoft Fabric and AI capabilities.
Several key challenges shaped the project: ensuring the secure and efficient migration of large volumes of data, minimising downtime across a live hospitality environment, and maintaining compliance with industry-specific regulations. The transition needed to be seamless to avoid disruption for both staff and guests.
Clermont Hotel Group is one of the UK’s leading hospitality companies, managing 16 hotels across three distinctive brands. With over 4,000 rooms, 100+ event spaces, and a host of bars and restaurants, the group offers a guest-centred experience that caters to all kinds of people, tastes, and budgets.
Valto was engaged to manage the end-to-end migration of Clermont Hotel Group’s IT infrastructure from AWS to Microsoft Azure and Fabric. The project began with a detailed assessment of the existing architecture, followed by a clear migration strategy designed to minimise disruption and maintain business continuity throughout. Working closely with the team, we established a phased project timeline and milestones. We then designed and implemented a scalable, secure Azure environment tailored to the needs of the business. This included Azure Virtual Machines and Azure SQL Database to handle core operations, and integration with existing applications to ensure continuity.
A standout part of the project was the implementation of Microsoft Fabric to deliver an AI-driven solution to calculate profit and commission on hotel bookings. This intelligent tool was developed using Azure AI services and has become a key part of their booking infrastructure. This provided faster, more accurate insights for the business. Throughout the delivery, our team prioritised data security, operational compliance, and minimal downtime. The result was a smooth migration that allowed the business to continue operating as normal while significantly upgrading its back-end systems.
Since the migration to Microsoft Azure and Microsoft Fabric, Clermont Hotel Group has benefited from a more robust and responsive IT environment. Operational performance has improved, with systems that are now more scalable and easier to manage.
The transition has also led to stronger data protection measures, meeting compliance requirements and providing peace of mind across the organisation. The move has created a stronger foundation for guest-facing systems, contributing to a more consistent and reliable experience for hotel visitors.
By leveraging Microsoft Fabric and Azure AI for calculating profit and commission on bookings, the team has also unlocked smarter insights to support decision-making and revenue optimisation. Looking ahead, Clermont Hotel Group plans to continue refining and optimising its Azure environment in line with evolving business needs.
“Working with Clermont Hotel Group on their Azure and Microsoft Fabric migration was an exciting challenge. We were able to design a solution that not only improved performance and security but also unlocked new AI-driven insights to help the business make smarter, faster decisions.”
Rob Thomas,
Head of MS365, Valto
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