Saltgate replaces paper-based payment packs with a customised Power Apps solution

Saltgate is a leading provider of alternative investment services, specialising in fund administration and accounting for private equity, real estate, and debt funds.

Saltgate needed to streamline payment processes across multiple jurisdictions, where inconsistent workflows were creating inefficiencies, manual effort, and potential for error. The organisation was seeking a solution that could standardise payments, improve data integrity, and strengthen security by establishing a single source of truth.

In addition, Saltgate wanted to reduce transaction touchpoints and replace paper-based check sheets with a more efficient, automated process. After evaluating several off-the-shelf options that failed to meet their highly tailored requirements, Saltgate chose to develop a bespoke solution using Microsoft Power Apps.

Valto collaborated with Saltgate to design and build a Microsoft model-driven Power App, known as STAR, to serve as the front-end for their payment system. This solution was developed collaboratively, incorporating Saltgate’s specific needs and feedback throughout the process.

The app streamlined payment administration, automating bookkeeping processes and integrating seamlessly with Saltgate’s treasury management system and accounting systems. The STAR app was highly customised to Saltgate’s operations, digitising all payment check sheets and eliminating manual processes.

With this system, Saltgate was able to achieve end-to-end audit reporting, removing the need for manual signatures.

The app ensures secure data handling by integrating client-specific teams into the system, where data integrity and security are maintained, ensuring that access is strictly segmented by client teams. The app feeds from Saltgate’s source of truth, providing a uniform process that ensures consistency across teams and jurisdictions.

Saltgate’s new system now includes a client portal built with Power Pages, allowing clients to participate in the payment process directly.

The new client portal enables clients to track their payment statuses in real-time, providing transparency and fostering trust in Saltgate’s processes. Additionally, the portal will allow clients to access historical payment data, facilitating more informed financial planning and decision-making.

Saltgate’s new system now includes a client portal built with Power Pages, allowing clients to participate in the payment process directly.

The new client portal enables clients to track their payment statuses in real-time, providing transparency and fostering trust in Saltgate’s processes. Additionally, the portal will allow clients to access historical payment data, facilitating more informed financial planning and decision-making.

The introduction of the STAR app has significantly improved Saltgate’s operational efficiency.

Manual check sheets and paper-based payment packs are now a thing of the past, replaced by a fully digitised and secure process.

The system has streamlined payment processes, reduced manual errors, and improved data security by centralising all information from a single, secure source.

The payment process has enabled greater consistency across teams, with uniform payment protocols regardless of jurisdiction or client.

The improved dashboard reporting capabilities and quicker monitoring of payments have provided Saltgate with enhanced visibility and control over their operations.

Saltgate’s investment in this system has also enhanced client satisfaction, as the client portal will offer clients access to their payment processes starting in 2025.

With a commitment to continuous improvement, Saltgate plans to further optimise their systems and processes to stay ahead of industry developments andplans to further leverage Valto’s expertise to drive innovation and efficiency within their operations.