Event
Three simple IT fixes every employee should know
Other
- When
- 13 October 2026 · 11:00
- Where
- Online
About this event
Join Luke Bell from Valto’s Support Team for a fast-paced webinar covering three of the most common IT issues employees face every day.
In just 15 minutes, you’ll learn how to:
- Spot the warning signs of scam and phishing emails
- Troubleshoot common OneDrive and SharePoint sync issues
- Keep your Windows device healthy, secure and running smoothly
Packed with practical tips and quick fixes, this session will help you resolve everyday IT frustrations, improve productivity, and know when it’s time to raise a support ticket.
Whether you’re working in the office, remotely, or on the go, you’ll leave with simple techniques you can start using immediately.
Speakers
Running order
The agenda for the session
- 1Spotting scam & phishing emailsLearn the warning signs, common red flags, and what to do if you're unsure.
- 2Fixing OneDrive & SharePoint sync issuesSimple troubleshooting steps to resolve sync errors, duplicates and missing files.
- 3Keeping your device healthy & secureQuick wins to improve performance, apply updates and avoid common IT issues.
- 4When to raise a support ticketUnderstand when self-service fixes are enough and when to involve your IT team.
- 5Q&A and key takeawaysA recap of the three golden rules to help you work more securely and efficiently.
Questions, answered plainly
If this session sounds useful, then the FAQ's covered below will be too.
Common signs of a scam email include unexpected requests for information, urgent language, suspicious sender addresses, unfamiliar links, and unusual attachments. Always verify the sender before clicking any links or downloading files.
If you've clicked a suspicious link, downloaded an attachment, or entered your details, contact your IT team immediately. Acting quickly can help prevent security incidents and reduce potential damage.
OneDrive sync issues can occur due to paused syncing, sign-in problems, file name restrictions, long file paths, insufficient storage space, or files being open in another application.
A slow device may be caused by outdated software, excessive startup applications, limited storage space, or a system that hasn't been restarted recently. Regular maintenance can help improve performance.
You should contact IT support if you're unsure about a suspicious email, OneDrive sync issues persist after troubleshooting, updates continue to fail, or your device remains slow after basic maintenance.
Valto Managed IT Support provides proactive monitoring, expert technical support, and Microsoft-focused managed services to help organisations keep their users productive, secure, and connected. From resolving everyday issues and managing updates to supporting Microsoft 365, security, devices, and cloud platforms, our team acts as an extension of your business, helping prevent problems before they impact operations.
Valto's Managed IT Support service helps organisations reduce downtime, improve security, and get faster resolution to technical issues. Alongside responsive support, our team provides proactive monitoring, device management, Microsoft 365 expertise, and ongoing optimisation to help your technology perform at its best.
Topics
More events and recordings
